How Can We Assist You Develop or Manage Your Franchise Network?

For exiting franchisors, we have a range of solutions and services.

Fully or Partially Managed Recruitment

We have been franchisors ourselves for 40 years and consultants for thirty of those years, as a result we know how time consuming and expensive the recruitment element of franchising can be. Our services in this regard include:

  • Lead Development
  • Lead Engagement
  • Digital Marketing
  • Prospect interviews

If your franchise is premises based, we can also use our extensive personal knowledge and professional network within the commercial property sector to identify and negotiate optimum sites and terms for your franchisees.

Network of Franchisee Dispute Resolution

As both franchisor and consultant, and having recruited thousands of franchisees over the years we truly have ‘been there, done that and bought the T-Shirt!

Franchisor/Franchisee relationships are truly complicated, our Managing Director Paul Mitchell has written a book ‘the Franchising Paradox’ on this very subject. Whilst not all disputes are instantly fixable, the majority can be easily resolved by an third party without a personal commercial interest in the matter.

Working with both the franchisee and the franchisor, we can often obtain a solution that works for all without the need for expensive legal cases and ultimately the exit of the franchisee under negative circumstances.

Network Evaluation and Performance Enhancement

It never helps to be too close to the issues that might be hindering network business performance. We have been at the coal face of franchising for forty years and have a team of both inhouse and external consultants that can objectively resolve the majority of issues that may be hampering performance.

We can:

• Review and report on your franchise model, franchise pricing, management fees and support structure.
• Investigate and report on your own and the data that exists within your network.
• Ensure that your operations manual live in both a cloud and physical format and that your franchisees aren’t running their business this year on last year’s systems!
• Suggest performance enhancements that can increase network satisfaction, franchisee income and management fee revenue.
• Review your social media profiles.

Working with our partner Trustist the UK’s leading independent review aggregation platform, ensure that both you and each of your franchisees have optimal review profiles.

System Improvements

Do you have access to all of the data and information that you need to ensure that you have complete visibility of your franchise network? We can.

Ensure that all of your franchisees are operating on identical or compatible bookkeeping systems and that you have full oversight of sales and costs within each unit. This ensures that your revenue from network management fees is protected and that franchisees themselves are not exposed to excess costs or on occasions internal theft.

Working with our partners Trustist Transfer, we can ensure that both you and your franchisees make use of Open Banking to facilitate the speedy payment of revenue whether it be in a customer facing B2C environment of via invoice in a B2B context.

We also ensure that payment processing fees are as low as possible.